Their Majesty’s Royal Government uses social media in order to connect with the public and share important information in a fast and effective manner.
Their Majesty’s Royal Government (the Hokorian Government)’s main social media profiles are managed by Their Majesty’s Royal Office, though all Government ministries, offices and organisations may also manage their own social media profiles in accordance with this social media policy.
Government ministries, offices and organisations may also have a presence on other types of communication platform.
Public profiles
As official Government profiles and platforms, they must be publicly accessible either:
- Through accessible web search
- Through hokoriagov.net
Official Government profiles and platforms must not be private or inaccessible to the public, except for in special circumstances where it is in order to comply with law or as part of efforts to maintain safety.
Targeted profiles
Some official Government profiles and platforms may be private or ‘invite-only’ when they are targeted towards a very specific group of people. This is up to the discretion of the managing Government ministry, office or organisation.
Inactive profiles
Where a Government profile or platform becomes inactive, meaning that it is no longer maintained, this should be expressed within the profile or platform itself. Additionally, where a profile or platform may contain outdated information that may mislead the public, it may be set to private to prevent rediscovery by the public.
Interactions
Whether interactions are allowed on a Government profile is up to the discretion of the managing Government ministry, office or organisation. Where interactions are allowed, they may be filtered to ensure that:
- Threats and abuse are hidden
- Discrimination is hidden
- Misinformation is hidden
- Personal and identifying information is hidden
Replying to interactions
Whether interactions are replied to is, again, up to the discretion of the managing Government ministry, office or organisation. However interactions that meet the following criteria will not be replied to:
- Contain threats and abuse
- Are discriminatory
- Contain misinformation
- Contain personal and identifying information
- Are not clear and understandable
- Contain any form of NSFW or gore
- Relate to an ongoing investigation or case
Blocking
Blocking may take place in order to restrict how a user interacts with a Government profile. This should take place when a user may be harmful to other users, the Staff managing the profile or to themselves.
Ultimately, blocking is up to the discretion of the managing Government ministry, office or organisation.
Direct messages
Any interactions in direct messages should be strictly for directing to proper channels or to resolve a matter relating to the Government profile. The sharing of personal information over direct messages should be not encouraged.
Ultimately, responding to direct messages is up to the discretion of the managing Government ministry, office or organisation.
